Services Account Manager Maghreb
Sidel -
Dubai, United Arab EmiratesJob Details
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Job Description
Contract Type
Permanent
Country
United Arab Emirates
Location
Dubai
Your opportunity
Maintain the relationship with and manage the customers pertaining to Sidel aftersales offering.
Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel in given territory.
Customer point of contact for Services and aftersales activities
Your Mission
Grow sales and profitability of Services offering, adapt regional services strategy to his/her territory, direct and implement action plans with aftersales team
Ensure that customer production line is optimized to the maximum
Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
Propose new Services products that add value to the Customer and are profitable for Sidel
Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
Plan customer contacts, visits and promotions
Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders
Responsible for his/her region outstanding and overdue payment performance
Is in charge of given account in his/her region
Your Profile
Bachelor’s degree or equivalent
French and English are mandatories
5 years of sales experience and experience on the field (maintenance, production, Field Service Engineer)
Preferred knowledge of Filling and packaging industry equipment and services
Able to travel >50%
Arabic language, Understanding Maghreb region is a plus
Permanent
Country
United Arab Emirates
Location
Dubai
Your opportunity
Maintain the relationship with and manage the customers pertaining to Sidel aftersales offering.
Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel in given territory.
Customer point of contact for Services and aftersales activities
Your Mission
Grow sales and profitability of Services offering, adapt regional services strategy to his/her territory, direct and implement action plans with aftersales team
Ensure that customer production line is optimized to the maximum
Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
Propose new Services products that add value to the Customer and are profitable for Sidel
Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
Plan customer contacts, visits and promotions
Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders
Responsible for his/her region outstanding and overdue payment performance
Is in charge of given account in his/her region
Your Profile
Bachelor’s degree or equivalent
French and English are mandatories
5 years of sales experience and experience on the field (maintenance, production, Field Service Engineer)
Preferred knowledge of Filling and packaging industry equipment and services
Able to travel >50%
Arabic language, Understanding Maghreb region is a plus
Job Requirements
Candidates should have a Bachelor's degree and at least 5 years of sales experience, preferably in the filling and packaging industry.
Fluency in French and English is mandatory, and knowledge of the Maghreb region is a plus.
Fluency in French and English is mandatory, and knowledge of the Maghreb region is a plus.