Lead Specialist - Account Manage...
CPX -
Dubai, United Arab Emirates
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Job Description
Overview
Job Purpose
Role is to act as the translation layer between an organization’s cyber security needs, business strategy and technology.
In practice, this means that we work closely with our clients to assess their needs, chart their cyber security and digital transformation roadmaps, provide them with integrated solutions end-to-end and support them in managing their digital assets to make them resilient and create sustainable competitive advantage
Responsibilities
Key Focus Areas
Key Activities
Business Development
Identify new sales opportunities and target markets, and make initial customer contact
Understand customer needs and formulate collaborative proposal with solutions, justifications and expected results
Sales Management
Ensure that the content within any proposal or contract is technically and financially valid with proper margins, payment terms and delivery timeframes
Review closed / lost sales, share “Lessons Learnt” and use to improve next deal
Provide regular sales reports by analyzing and summarizing information on all account activity, including status and call reports and maintain customers’ records
Client Consulting
Build and nurture positive working relationships with clients with the intention to exceed client expectations
Ensure high post sales satisfaction that enables repeat business with customers
Ensure customer is billed on time and payments received
Contract Management
Manage Service Contract Renewals and ensure contracts due are analyzed for possible value added services
Liaise with Transportation Market Solutions Center (MSC) team for market feedback and trends
AOR (Any Other Responsibilities)
Minimum Work Experience
6 to 7 years relevant experience
Minimum 4 years of Sales experience with leading IT System Integrators in the region in the cyber security sector
Education
Bachelors in any field
Job Purpose
Role is to act as the translation layer between an organization’s cyber security needs, business strategy and technology.
In practice, this means that we work closely with our clients to assess their needs, chart their cyber security and digital transformation roadmaps, provide them with integrated solutions end-to-end and support them in managing their digital assets to make them resilient and create sustainable competitive advantage
Responsibilities
Key Focus Areas
Key Activities
Business Development
Identify new sales opportunities and target markets, and make initial customer contact
Understand customer needs and formulate collaborative proposal with solutions, justifications and expected results
Sales Management
Ensure that the content within any proposal or contract is technically and financially valid with proper margins, payment terms and delivery timeframes
Review closed / lost sales, share “Lessons Learnt” and use to improve next deal
Provide regular sales reports by analyzing and summarizing information on all account activity, including status and call reports and maintain customers’ records
Client Consulting
Build and nurture positive working relationships with clients with the intention to exceed client expectations
Ensure high post sales satisfaction that enables repeat business with customers
Ensure customer is billed on time and payments received
Contract Management
Manage Service Contract Renewals and ensure contracts due are analyzed for possible value added services
Liaise with Transportation Market Solutions Center (MSC) team for market feedback and trends
AOR (Any Other Responsibilities)
Minimum Work Experience
6 to 7 years relevant experience
Minimum 4 years of Sales experience with leading IT System Integrators in the region in the cyber security sector
Education
Bachelors in any field
Job Requirements
Any other responsibilities as required by the Line Manager
Qualifications
Job Specifications
Skills/Certifications (Technical & Non-Technical)
Technical competence and understanding on security, software, hardware, networks, etc.
Motivated, goal-oriented, and a skilled negotiator
Ability to handle stressful situations, pressures and deadlines
Proven ability to engage with and align senior executives, CISO etc.
Ability to work effectively with a wide range of individuals including stakeholders from internal audit, compliance and business units
Qualifications
Job Specifications
Skills/Certifications (Technical & Non-Technical)
Technical competence and understanding on security, software, hardware, networks, etc.
Motivated, goal-oriented, and a skilled negotiator
Ability to handle stressful situations, pressures and deadlines
Proven ability to engage with and align senior executives, CISO etc.
Ability to work effectively with a wide range of individuals including stakeholders from internal audit, compliance and business units
