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Senior Sales Manager (Luxury Cat...

Hospitality Management J...
Riyadh, Saudi Arabia
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Senior Sales Manager (Luxury Catering)

Riyadh, Saudi Arabiaposted 28 minutes ago
1 open position
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Job Details

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Job Description

Salary & Benefits

Up to USD 3,200/month.
Performance-based bonus.
Transportation & Accommodation.
Single Status.

Job Overview

Our client, a prominent luxury catering, banqueting and restaurant group in Saudi Arabia, is seeking an experienced Senior Sales Manager to lead a reactive sales and admin team.

The successful candidate will drive business growth by developing strategic goals, managing high-level client relationships, and ensuring seamless execution of catering and conference events.

This role requires an inspiring leader who thrives in a multicultural environment and excels at balancing customer satisfaction with operational excellence.

Key Responsibilities

Lead a sales and admin team of 6 by setting clear sales objectives, monitoring performance, and fostering a motivated, high-achieving culture.
Cultivate a collaborative team environment that promotes integrity, enthusiasm, and professionalism across all levels.
Establish and maintain strong relationships with clients, vendors, and internal departments to ensure flawless event execution and long-term business retention.
Oversee catering and banquet operations, ensuring alignment between client expectations and service delivery across all departments.
Partner closely with culinary and event teams to confirm event details and uphold the highest standards of food presentation and service.
Lead client meetings, presenting venue features, customizing packages, and providing strategic event planning support.
Act as a customer experience champion, resolving client concerns quickly and effectively while driving continuous service improvement.
Communicate all event-related details clearly to relevant stakeholders, ensuring each function runs seamlessly from planning to execution.
Monitor guest feedback, analyze service data, and implement improvements that elevate the customer experience and increase repeat business.
Inspire team performance through training, regular coaching, and by creating an environment centered on guest satisfaction and service excellence.

Job Requirements

Qualifications and Requirements

Extensive experience in sales or events within luxury hospitality, catering, or banquet operations.
Proven leadership experience managing small to mid-sized sales teams, preferably in a multicultural environment.
Strong interpersonal and communication skills with the ability to influence, negotiate, and build long-term relationships.
Deep understanding of banquet and catering operations, including interdepartmental coordination and event lifecycle management.
Exceptional organizational and time management skills; thrives in a fast-paced, high-stakes environment.
Proficiency in using CRM software, sales tracking tools, and Microsoft Office Suite.
Professional demeanor with a strong sense of integrity, adaptability, and cultural sensitivity.

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