Key ResponsibilitiesParts Identification & SelectionIdentify and locate required parts based on job cards and technician requirements.Use EPC systems or manuals for accurate multiband parts identificationCustomer & Service Advisor InteractionSupport service advisors and customers with accurate parts recommendations.Provide pricing, availability, and alternative options.Inventory & Stock ManagementMonitor and manage stock levels to ensure critical parts are available.Conduct regular stock checks and report discrepancies.Assist in forecasting and reordering based on demand.Back Order Follow-UpMonitor back-ordered items and follow up with suppliers for earliest delivery.Update relevant departments on ETA and manage customer expectations.Workshop CoordinationEnsure timely issuance of parts to technicians for ongoing jobs.Minimize delays in vehicle service through proactive coordination.Customer SatisfactionHandle parts inquiries and complaints professionally.Ensure fast resolution of parts-related issues.Reporting & ComplianceMaintain logs of daily transactions, VOR status, and back orders.To be considered for this role, you must have:3 to 5 years in parts sales roleStrong background and knowledge in partsProven ability to work under pressure and to accomplish demanding targetsAble to manage complex human relationships and culturally sensitive.Strong understanding of the local and regional market.MS Office skills