Client Success Onboarding Execut...
Rekaz -
Riyadh, Saudi Arabia
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Company Description
Rekaz is a cutting-edge software designed to help small and medium-sized businesses streamline booking, manage subscriptions, and optimize customer relationships through customizable pricing models.
Our mission is to empower businesses with seamless, efficient, and scalable solutions.
Role Description
This is a full-time can be remote or in our office at Riyadh.
A role for a Customer Success Associate.
The Customer Success Associate will engage with customers regularly to ensure they are satisfied with our services, providing support to resolve any issues or concerns.
Daily tasks include assisting customers with inquiries, tracking and analyzing customer feedback, and maintaining high levels of customer retention.
Additionally, the role involves implementing customer success strategies to improve overall customer experience and satisfaction.
Experience in Customer Retention strategies
Strong Analytical Skills
Excellent written and verbal communication skills
Ability to work independently and remotely
Experience in the technology industry is a plus
Rekaz is a cutting-edge software designed to help small and medium-sized businesses streamline booking, manage subscriptions, and optimize customer relationships through customizable pricing models.
Our mission is to empower businesses with seamless, efficient, and scalable solutions.
Role Description
This is a full-time can be remote or in our office at Riyadh.
A role for a Customer Success Associate.
The Customer Success Associate will engage with customers regularly to ensure they are satisfied with our services, providing support to resolve any issues or concerns.
Daily tasks include assisting customers with inquiries, tracking and analyzing customer feedback, and maintaining high levels of customer retention.
Additionally, the role involves implementing customer success strategies to improve overall customer experience and satisfaction.
Experience in Customer Retention strategies
Strong Analytical Skills
Excellent written and verbal communication skills
Ability to work independently and remotely
Experience in the technology industry is a plus
Job Requirements
Qualifications
Customer Engagement, Customer Support, and Customer Satisfaction skills
Customer Engagement, Customer Support, and Customer Satisfaction skills
