Pre-Sales Engineer, (Network & S...
Nasr City, Cairo
Pre-Sales Engineer, (Network & Security )
Nasr City, CairoPosted 14 hours ago6Applicants for1 open position
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Job Details
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Job Description
- Provide technical expertise and deeply understand IT products and solutions to offer accurate recommendations tailored to client needs.
- Engage with clients to identify their business requirements through discovery calls and meetings.
- Deliver compelling technical presentations and product demonstrations to showcase how the solutions can address client challenges.
- Respond to product inquiries, clarify technical aspects, and offer expert advice to build strong client relationships.
- Collaborate with the sales team to assess the technical feasibility of sales opportunities and contribute to proposals and RFP responses.
- Address technical objections and provide support to help close sales effectively.
- Offer technical support during the presales phase and manage integrations to ensure solutions meet client expectations.
- Ensure that security measures are properly implemented in the proposed solutions.
- Stay updated with the latest industry trends, products, and technologies to improve knowledge and service delivery.
- Work with cross-functional teams to ensure clients receive the most relevant and effective solutions.
Job Requirements
- 0-3 years of experience in a presales, technical support, or related role.
- Strong knowledge of IT solutions, systems, and technologies.
- Certifications related to ITIL or specific ManageEngine products would be an advantage
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Very good command of English (both written and spoken).
- Ability to assess client needs, propose solutions, and address objections effectively.
- Strong problem-solving, analytical, and troubleshooting skills.
- Ability to work collaboratively with cross-functional teams, including sales and technical teams.
