Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Prepare and maintain accurate daily and monthly aging reports.
- Monitor and control monthly and cash collections, ensuring timely and accurate transaction recording.
- Follow up on customer balances and ensure compliance with company credit policies through regular AR turnover and DSO analysis.
- Review and approve customer credit limits or exceptions in line with internal policies.
- Ensure adherence to established credit and collection procedures across the team.
- Conduct timely follow-ups with customers—via visits and calls—for effective collections, especially for critical or overdue accounts.
- Maintain strong relationships with banks to ensure smooth processing of collections, deposits, and customer transactions.
- Handle and monitor customer checks (post-dated, certified, returned) with proper recording and action.
- Perform credit risk evaluations and insurance studies for key accounts to safeguard receivables.
- Follow up on expected credit loss (ECL) reports and assist finance in provisioning doubtful accounts.
- Address and resolve customer inquiries regarding balances, payments, and credit terms.
- Hold periodic meetings with regional teams to review overdue balances and recommend corrective actions.
- Coordinate with regional accountants for prompt and accurate posting of cash collections.
- Monitor Letter of Credit (L/C) transactions and ensure timely submission of related documents.
- Review new customer credit documentation and issue recommendations based on financial and risk analysis.
- Collaborate with the legal department on ongoing and new legal cases related to unpaid debts.
- Ensure accurate billing for all customer services and proper tracking of payments for financial reporting.
- Manage quarterly balance confirmations with customers for outstanding amounts and account reconciliation.
Job Requirements
- Developing Others
- Customer & Client Focus
- Collaboration
- Planning
- Results Orientation & Execution
- Motivation
- Presentation Skills
- Data-Driven Decision Making
- Creative Thinking
- Technical Skills
- Strong Reporting Skills
- SAP proficiency
- Analytical Skills
- Credit Management
- Customer Service
- Strong Communication Skills
- Insurance Coordination