Job Details
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Job Description
Responsibilities
• Conduct collection calls to clients regarding outstanding payments
• Support clients in finding suitable payment options.
• Keep records of payments and follow up regularly.
• Escalate cases and take legal steps if payments are not made.
• Handle client inquiries and resolve issues politely.
Job Requirements
Requirements
• Minimum 1 year of experience in collection or a similar role.
• Good communication and negotiation skills.
• Ability to solve problems and handle conflicts.
• Basic knowledge of payment/collection processes.
