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Business Analyst/ Implementation...

FlairsTech - Cairo, Egypt

Business Analyst/ Implementation Consultant

FlairsTech - Cairo, EgyptPosted 1 month ago
46Applicants for1 open position
  • 22Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

Responsibilities

  • Services that include new implementations, addition of features, business strategy re-alignment, and other activities to ensure long and prosperous relationships with our clients.
  • Gathering and analysing customer requirements as well as translating underlying business needs to solution architecture.
  • Design of system configuration and custom reporting for clients.
  • Support of User Acceptance Testing.
  • Go-live planning and guidance through an incubation period after go-live.
  • Application of in-depth product knowledge and best practices.
  • Addressing potential challenges to meet or exceed established timelines.
  • Having client facing calls for escalations and/or scoping.
  • Delivering quality service within budget constraints and seeking ways to reduce costs.
  • Providing the consulting team with technical subject matter expertise and working with them to ensure activities are aligned with scope, schedule, priority, and business objectives.
  • Prioritizing opportunities to harmonize the interests of Upland and our clients.
  • Collaborating with various cross functional teams to define and determine requirements, improve our products and knowledge.
  • Participating in organizational projects outside of your immediate team.

 

Job Requirements

Requirements

  • Experience with Professional Service Automation, Time Tracking, Financial and/or Project Management Software.
  • Familiarity with Accounting, CRM, ERP and/or HCM systems
  • Demonstrated expertise in consulting and supporting enterprise-scale technical solutions meeting complex business requirements.
  • Ability to transform abstract business needs into discrete actionable tasks.
  • High-ownership, methodical and thorough approach to problem-solving
  • Leadership and autonomy to your immediate team and organization.
  • 7+ years experience in a similar role that put you in direct contact with clients and internal stakeholders.
  • Experience with data analysis and reporting services.
  • Good command of MS Excel.
  • Understanding of software development practices.
  • Excellent communication skills including written and spoken English.
  • The ability to create and present, processes, flow charts and other relevant documents

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