Implementation Engineer

Requirements:

• Language: English and Arabic: Proficiency in both languages is required to effectively communicate with clients and team members.
• Experience: Minimum 6 Years: Candidates should have at least 6 years of relevant experience in IT engineering, technical support, or a related field

More Than Just Technical Skills:

• Develop Strong Communication Skills: Effective communication with team members and clients is essential.
• Focus on Problem-Solving: Identify potential issues proactively and devise practical solutions.
• Embrace Continuous Learning: Technology evolves rapidly; continuous learning is necessary to stay ahead.
• Cultivate Project Management Abilities: Managing timelines, resources, and client expectations is key to successful implementations.

Technical Skills:

• Server and Network Management: Proficiency in installing and configuring servers, understanding network protocols, and managing network security.
• Operating Systems: In-depth knowledge of various operating systems (Windows, Linux, etc.) as our solution will be installed on servers and workstations.
• Software Installation and Configuration: Ability to install, configure, and customize software applications according to client requirements.
• Cybersecurity: Understanding of cybersecurity principles to ensure the secure deployment and operation of our solution.
• Troubleshooting and Problem-Solving: Strong analytical skills to diagnose and resolve technical issues efficiently.
• Windows Systems Troubleshooting: Essential for diagnosing and resolving issues on Windows-based servers and workstations.
• DevOps: Useful for automating and streamlining the deployment and management of our solution.
• VMware: Important for managing virtualized environments, which can be crucial for scalable and flexible deployments.
• Veeam Backup: Ensures data protection and disaster recovery, which are critical for maintaining the integrity of the system.
• Databases (MS SQL, PostgreSQL, MySQL): Necessary understand how to manage the backend databases that store and retrieve documents and records related to the solution.
• Full understanding of SQL Clustering to provide high availability and disaster recovery for SQL databases, ensuring the solution remains operational even in case of server failures.
• Windows Servers: Fundamental for setting up and maintaining the server infrastructure.
• Linux Server: Adds versatility, allowing the engineer to work with different server environments.
• Active Directory (AD): Important for managing user access and permissions within the system.
• Distribution Programs (Microsoft Configuration Manager, GPO, Intune): Useful for deploying software and updates across multiple workstations efficiently.
• Backup and Recovery: Knowledge of backup solutions and strategies to ensure data integrity and availability.
• Containerization: Familiarity with Docker and Kubernetes for containerizing applications.
• Networking: Advanced understanding of networking concepts, including VLANs, VPNs, firewalls, and load balancers.
• Documentation: Strong skills in creating and maintaining detailed technical documentation.