Implementation Engineer

E@7CYBER FZCO -
Cairo, Egypt

Implementation Engineer

Full Time

On-site

E@7CYBER FZCO -
Cairo, EgyptPosted 7 hours ago

4 open positions

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Job Description

We're Hiring IT Engineers!

Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed.

Roles and Responsibilities:

Project Planning and Assessment: Evaluate client needs and existing systems to ensure compatibility and effective integration of new software solutions.
System Configuration and Customization: Tailor solutions to fit clients' specific requirements, which may involve custom coding and configuration.
Deployment and Integration: deploy and integrate the software into client environments, ensuring seamless operation with existing systems.
Testing and Troubleshooting: Conduct thorough testing to identify any issues before full-scale implementation. This includes debugging and making adjustments to optimize functionality and addressing conflict issues with other programs.
Training and Support: Train client staff and ensure they are equipped to use the new system effectively. Provide ongoing support to address any future issues.

Job Requirements

Requirements:

Language: English and Arabic: Proficiency in both languages is required to effectively communicate with clients and team members.
Experience: Minimum 6 Years: Candidates should have at least 6 years of relevant experience in IT engineering, technical support, or a related field

More Than Just Technical Skills:

Develop Strong Communication Skills: Effective communication with team members and clients is essential.
Focus on Problem-Solving: Identify potential issues proactively and devise practical solutions.
Embrace Continuous Learning: Technology evolves rapidly; continuous learning is necessary to stay ahead.
Cultivate Project Management Abilities: Managing timelines, resources, and client expectations is key to successful implementations.

Technical Skills:

Server and Network Management: Proficiency in installing and configuring servers, understanding network protocols, and managing network security.
Operating Systems: In-depth knowledge of various operating systems (Windows, Linux, etc.) as our solution will be installed on servers and workstations.
Software Installation and Configuration: Ability to install, configure, and customize software applications according to client requirements.
Cybersecurity: Understanding of cybersecurity principles to ensure the secure deployment and operation of our solution.
Troubleshooting and Problem-Solving: Strong analytical skills to diagnose and resolve technical issues efficiently.
Windows Systems Troubleshooting: Essential for diagnosing and resolving issues on Windows-based servers and workstations.
DevOps: Useful for automating and streamlining the deployment and management of our solution.
VMware: Important for managing virtualized environments, which can be crucial for scalable and flexible deployments.
Veeam Backup: Ensures data protection and disaster recovery, which are critical for maintaining the integrity of the system.
Databases (MS SQL, PostgreSQL, MySQL): Necessary understand how to manage the backend databases that store and retrieve documents and records related to the solution.
Full understanding of SQL Clustering to provide high availability and disaster recovery for SQL databases, ensuring the solution remains operational even in case of server failures.
Windows Servers: Fundamental for setting up and maintaining the server infrastructure.
Linux Server: Adds versatility, allowing the engineer to work with different server environments.
Active Directory (AD): Important for managing user access and permissions within the system.
Distribution Programs (Microsoft Configuration Manager, GPO, Intune): Useful for deploying software and updates across multiple workstations efficiently.
Backup and Recovery: Knowledge of backup solutions and strategies to ensure data integrity and availability.
Containerization: Familiarity with Docker and Kubernetes for containerizing applications.
Networking: Advanced understanding of networking concepts, including VLANs, VPNs, firewalls, and load balancers.
Documentation: Strong skills in creating and maintaining detailed technical documentation.