Browse Jobs
For Employers
Post JobLog inGet Started

Senior Reservation Agent

Vantage Travels
Nasr City, Cairo
Posted 2 months ago
17Applicants for1 open position
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Responsible for Hotel and domestic Reservations.
  • Review reservations booked daily.
  • Review arrival report daily.
  • Responsible for recording Company/Travel Agent Rates.
  • Liaise with the Operation Department in regards to occupancy, Rates Reservations Analysis.
  • Knowledgeable in hotel and guest room facilities/services.
  • Responsible for various Production reports and supply to each department concerned.
  • Ensure special handling of repeat guests and very VIP guests.
  • Observe and ensure that proper telephone manners are maintained at all times.
  • Monitors and coordinates group reservation activity with the Operations Manager.
  • Follows up on tentative bookings and updates reservation status
  • Reviews no-show and canceled reservations and processes charges according to the hotel’s policy
  • Review room blocking for Long Stay. Suites and special group requests.
  • Supervising Group Reservations.
  • Maintain cordial relations with commercial clients.
  • Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
  • Responsible for maintaining a Neat and Orderly position at all times.
  • Ensures smooth and efficient operations in the department through prompt, effective, and proper reservations service to achieve maximum revenue to meet or exceed the revenue target.

Job Requirements

  • Minimum of 5 years’ experience.
  • Excellent command of the English language (spoken and written).
  • Strong computer skills (Microsoft Office).
  • Hard worker and ambitious.
  • Excellent time management skills.
  • Excellent communication skills.
  • Excellent negotiation Skills.

Featured Jobs

Similar Jobs

Search other opportunities
JobsMarketing/PR/AdvertisingSenior Reservation Agent