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Account Manager - Software -Alex...

Caduceus Lane
San Stefano, Alexandria

Account Manager - Software -Alexandria

San Stefano, AlexandriaPosted 1 month ago
20Applicants for2 open positions
  • 14Viewed
  • 6In Consideration
  • 8Not Selected

Job Details

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Job Description


Caduceus Lane is looking for a passionate Account Manager who will collaborate and ensure the long-term success of our partners.

The employee shall be responsible for developing long-term relationships with the portfolio of the assigned customers and connecting with key business executives and stakeholders. The employee shall also liaise between customers and cross-functional internal teams to ensure a timely and successful delivery of our solutions according to the customers’ needs.

Job Responsibilities

  • Operate as the lead point of contact for any matters related to the company’s accounts and customers
  • Represent the company and lead discussions regarding the relevant professional and trade organizations to shape the company’s image and build a competitive profile
  • Develop a trusted advisory relationship with key customers, stakeholders, and executive sponsors
  • Ensure the timely and successful delivery of our software solutions according to the customers’ needs and objectives.
  • Assist with high-severity requests or issue escalations as needed
  • Represent the company in a professional, credible, and trustworthy manner
  • Implement the relevant tactics to ensure the delivery of the company’s strategies and core business objectives
  • Prepare, conduct, and report best practices, business updates, and account plans and understand the company’s overall strategic and tactical requirements.
  • Maintain a regular supply of relevant market intelligence, technical knowledge, and professional information relevant to the company’s portfolio to support the key customer groups, using both internal and external information sources.
  • Develop the appropriate tactics to obtain a maximum commercial benefit for the company’s services.

Job Requirements

Required Qualifications 

Candidate Background

  • Having a minimum of five-year experience in Account Management, Sales, or any commercial role
  • Being able to take a managerial approach to manage the assigned account(s)’ business
  • Showing the ability to plan and manage the demands of a software portfolio
  • Having a proven track record in commercializing software products or/and services
  • Holding a Bachelor’s degree, with possible further sales/marketing qualifications

Basic Qualification

  • Showing a credible and effective ability to communicate, present, and influence at all levels of the organization, including executive and C-level.
  • Having a proven previous account management experience or any other relevant experience
  • Demonstrating the ability to work in virtual teams, matrix environment, and cross-markets
  • Showing a proven ability in managing multiple projects at a time while paying thorough attention to details
  • Showing the ability to work closely with cross-functional partners
  • Having a flexible attitude to thrive in a fast-growing company
  • Being able to confidently interact with external experts
  • Being a self-motivated and innovator character 
  • Demonstrating self-accountability, persuasiveness, and competitiveness
  • Having experience in delivering client-focused solutions based on customers’ needs
  • Showing excellent interpersonal, negotiation, and communication skills
  • Being an excellent public speaker, with further outstanding presentation skills
  • Demonstrating a professional and ethical behavior
  • Demonstrating a role model behavior that aligns with the company’s core values

Technical Qualifications

  • Holding a Bachelor’s Degree
  • Fluency in English language is a must
  • IT literacy with strong analytical skills

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JobsIT/Software DevelopmentAccount Manager - Software -Alexandria