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Customer Service - Real Estate

New Cairo, Cairo

Customer Service - Real Estate

New Cairo, Cairo
Posted 30 days ago
12Applicants for2 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Responsible for providing excellent customer service. In addition to ensuring customer satisfaction. 
  • Responsible for responding to clients’ inquiries promptly and professionally following  company’s policies and procedures. 
  • Explore opportunities to deliver added value to the clients. 
  • Responsible for preparing and updating the daily report. 
  • Responsible for handling and following up with customers’ complaints and requests promptly. 
  • Communicate with the clients regarding any events, and campaigns. 
  • Perform any other duties as assigned

Job Requirements

 

  • Real Estate experience is a must
  • Fluent in English “written and spoken”.
  • 1-3 years of experience in client relations within a relevant industry.
  • Knowledge about customer satisfaction and retention.
  • Excellent communication and presentation skills.
  • Active listening with professional problem-solving skills.
  • Be familiar with CRM systems and practices.
  • Multitasker and effective time management skills.

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