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Job Description
Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Job Requirements
- Minimum of 2 years of experience in a receptionist or customer service role.
- Strong sales skills or a willingness to learn sales techniques.
- Excellent communication and interpersonal skills.
- Organizational skills and attention to detail.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Basic knowledge of office software (e.g., Microsoft Office, email systems).
- Proactive and able to work independently as well as part of a team.