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Technical Support Engineer

American Academy - 6th of October, Giza

Technical Support Engineer

American Academy - 6th of October, GizaPosted 1 month ago
88People have clicked1 open position

Job Details

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Job Description

  • Technical support, Network Engineer
  • Helpdesk and asset management exposure
  • Installing & configuring a new PCs
  • Experienced in installation for network& network Security
  • Installing & configuring Windows & Microsoft office
  • Troubleshooting network, ADSL ,Windows & Office
  • Diagnosing and solving hardware or software faults
  • Testing and evaluating new technology
  • Ensures continuous quality improvement loop for all our web pages
  • Create test reports and raise bugs to be handled
  • Provide end users with technical support via visiting customer side, call, or e mail. Handle customer complaints and escalate unresolved issues. 
  • Assist with projects to roll out enhanced or new functionality.
  •  Assist with new installations of network, systems, and applications and software deployment. 
  • Assist with systems monitoring. On call support. Diagnose

Job Requirements

  • Perfect English 
  • Bachelor’s Degree in an information technology related field
  • Excellent computer skills
  • Troubleshooting skills
  • Communications skills
  • Proactive and enthusiastic in helping the customer & Staff in a respectful manner.
  • Please apply with a recent Photo
  • Males only can apply

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