Job Details
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Job Description
Key Responsibilities:
- CRM System Setup: Oversee the setup and configuration of Zoho One CRM to meet the business needs.
- Email & Form Management: Ensure the effective setup of emails and forms within Zoho, ensuring they are integrated properly for seamless communication.
- Quality Assurance: Monitor the system to ensure it runs smoothly, providing support to ensure optimal performance.
- Customer Follow-up: Implement processes for tracking and following up with customers, ensuring their needs are met and addressed in a timely manner.
- System Optimisation: Continuously improve and optimise the system for better functionality and efficiency.
- Training & Support: Provide training to team members and ongoing support for the Zoho system.
Job Requirements
Skills and Qualifications:
- Proven experience in Zoho One CRM setup and management.
- Strong understanding of CRM workflows and automation.
- Experience with email marketing and form management within Zoho.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong communication skills to interact with both internal teams and customers.
- Preference for candidates based in Tanta or those willing to relocate.
