IT Help Desk Specialist

Cairo Airport Travel -
Sheraton, CairoPosted 3 years ago

243Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Check configurations, utilities, software default settings, etc. for the local workstation.
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
Carry out timely workstation hardware and software upgrades as required.
Assist in the management of printers, copiers, and print servers.
Dealing with all kinds of computers, printers, switches, routers and cameras
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Repairing and replacing equipment as necessary
Setting up accounts(domain) for new users, and training computer users as necessary
log all help desk interactions
Ensure that the Backup system works fine on all users’ laptops and report to the service
Owner to take the action in case of any issues appeared.
Make sure that the Windows makes the latest updates.
Physical cleaning for company IT assets.

(2-4) years of experience
Maximum Age 28
Bachelor’s Degree in computer science, computer and information technology, information technology, Communication Engineering)
Knowledge in networking (VPN, Virtualization, and firewall).
Good knowledge of dealing with different of finger print machines.
Excellent knowledge of dealing with cameras.
CCNA/CCNA security /MCSA is preferred
Excellent command of Arabic | English (written – typing skill) and Strong, professional written and verbal communication skills.
Good problem-solving skills.
In-depth knowledge of computer systems and mobile devices
Hands-on experience with diagnosing and resolving basic technical issues
Excellent communication and interpersonal skills
Distinctive problem-solving skills.
The ability to work as an effective and contributing team member