Call Center Representative (Customer Service)

Orientals for Urban Development - Maadi, Cairo

138
Applicants for
2 open positions
87
Seen
1
Shortlisted
Experience Needed:
1 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
2 open positions
About the Job
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Requirements
  • Bachelor degree
  • Very Good command of English language
  • Maadi / Ring Road / Nasr City Resident
  • Customer Focus
  • Data Entry Skills
  • Listening, Phone Skills
  • Verbal Communication
  • Building Relationships
  • People Skills
  • Problem Solving
  • Multi-tasking
About this Company

WE ARE OUD; Proud of our History, Enthusiastic about the present, Ready for the future.

OUR STORY
Life, Redefined. Honoring the Past, Building the Present and Shaping the Future. Our STORY began with our very first development in 1994. Over the years, we... (More)

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