Browse Jobs
For Employers
Post JobLog inGet Started

Female Call Center Agent

Dao Derma Skin Clinic
New Cairo, Cairo

Female Call Center Agent

New Cairo, CairoPosted 1 month ago
81Applicants for2 open positions
  • 14Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Researching required information using available resources.
  • Scheduling customer Appointments
  • Confirming Appointments Handling patients’ issues and complaints
  • Getting daily feedbacks from patients who received services in the clinic daily through one-to-one phone calls and e-surveys
  • Updating the responsible person with the feedback & complaints received.
  • Completing Call logs and and reports.

Job Requirements

  • Excellent Communication Skills
  • University Degree
  • Female
  • Very good command of English
  • 2-5 years of experience in call center environment
  • Knowledge of customer service practices and principles
  • Ability to handle stressful situation appropriately

 

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportFemale Call Center Agent