Call Center Agent
Cairo, Egypt
Call Center Agent
Cairo, Egyptposted 9 hours ago5Applicants for1 open position
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Job Details
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Job Description
- Handle calls to assist customers with inquiries.
- Provide basic technical support and basic troubleshooting guidance for home appliances.
- Process order updates, exchanges, and returns as needed.
- Maintain accurate customer records and case documentation in the system.
- Collaborate with internal teams to resolve customer concerns efficiently.
- Ensure exceptional customer service by maintaining a professional and friendly approach.
Job Requirements
- Bachelor degree in any field.
- Experience in home appliances is preferred.
- Arabic speaking account.
