Key Account Sales Specialist - A...
Unioil -
Alexandria, Egypt
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Job Description
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Developing and sustaining solid relationships with DMU (Decision Making Unit)
- Research key customer wants and needs.
- Suggest solutions that answer clients’ needs and want.
- Research and source new potential clients.
- Ensure the ordered products are delivered in a timely manner
- Resolve customers' complaints in an effective and respectful way.
- Acting as the main point of contact between key clients and internal teams.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Gather, report and communicate customers' feedback on service and product delivery.
- Measure, track and analyze key account metrics
- Create reports for upper management
- Compiling reports on account progress, goals, and forecasts.
- Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow-up.
- Achieving and exceeding weekly and monthly KPIs.
- Key Accounts Analysis.
- Monitoring market trends and providing regular competitor feedback.
Job Requirements
Qualifications and Education Requirements
- Bachelor's degree in business administration, or a similar field preferred. Sales certification preferred.
- Must come from FMCG background
- 1-3+ years of experience as a sales rep.
- Should have extensive experience with B2B sales process.
- Ability to work independently and handle multiple tasks
- Friendly with Computer literate Proficiency in Microsoft Office and with business application software, SAP User.
- Fluent in English
- Valid Driving License
Position Reports to
Sales Supervisor
