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Technical Support Engineer

Paymob Solutions
Cairo, Egypt
Posted 3 years ago
151Applicants for1 open position
  • 145Viewed
  • 22In Consideration
  • 3Not Selected
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Job Details

Experience Needed:
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Job Description

  • Troubleshooting issues in the product (application and data), database server and networks, to minimize the risk of disruptions
  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Track computer system issues through to resolution, within agreed time limits
  • Investigate ,analyze and resolve hardware and associated software and communications problems with computer systems.
  • Create and maintain network users/permissions.
  • Ensure proper security setup of end-user desktops and manage IT security issues.
  • Perform basic firewall administration tasks and firewall policies via GUI and command line.

Job Requirements

  • 1+ years of experience
  • Fluency in English

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