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Job Description
- Ensures admin processes are running smoothly
- Ensures admin requests are treated according to agreed SLAs
- Responsible for receiving all the hiring documents of the new hires.
- Responsible for making the new employees sign their contracts and social forms.
- Responsible for the on-boarding/off-boarding employees on system and their emails as well.
- Work cross functionally with different departments to insure a smooth on-boarding for new employees.
- Responsible for issuing finger prints of the new employees
- Assists in the recruitment process
- Make sure that all employees have received their medical insurance and premium cards.
- Make sure that all employees have opened bank accounts. And followup on the new ones.
- Assist in the preparations of the orientation\ awareness and training sessions.
- Own and manage process execution of work/residence permits for all international employees
- Maintain the database and employee files
- Develop forms and processes for all employee-related requests/actions
- Define the policies, e.g. handbooks, disciplinary policy in line with Jumia standards and tone of voice
- In charge of the administration & communication of all company benefits, e.g health and life insurance.
- Support the Human Resources Business Partners in identifying business challenges using data analysis to help influence changes in operations, processes or programs.
- Support the Human Resources Business Partners in investigations, counselling sessions and terminations.
- Follow up on end of probations
- Follow up on contract renewals
Job Requirements
- Proven work experience as an HR Specialist or HR Generalist
- Hands-on experience with Human Resources Information Systems (HRIS), like BambooHR and PeopleSoft
- Knowledge of Applicant Tracking Systems
- Solid understanding of labor legislation and payroll process
- Familiarity with full-cycle recruiting
- Excellent verbal and written communication skills
- Good problem-solving abilities
- Team management skills
- BSc/MSc Degree
- Females only
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