Quality Process Management Supervisor

WEData - Smart Village, Giza

31
Applicants for
1 open position
25
Viewed
2
In Consideration
16
Not Selected
Experience Needed:
4 to 6 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree
Vacancies:
1 open position
About the Job
  • Supervise teams to ensure that execution of day-to-day work assignments are accomplished on time and within given requirements/standards § Lead the development of team to ensure service standards and capabilities are continually improved and upgraded
  • Suggest improvement of the QMS templates for continual alignment with business needs changes
  • Develop company-wide documentation and standardization for TE policies, processes, and business forms taking into consideration the established quality standards and best practices
  • Analyze internal and external audit results and process performance measurements to discover areas of improvement
  • Implement process improvement initiatives in coordination with process owners and activity managers as per business priorities and in line with TE Quality objectives to enhance the QMS on a continual basis
  • Develop Key Performance indicators (KPIs), service level agreements and records for TE processes based on best practices and seek approval as required to measure performance of operations
  • Plan for the improvement initiatives based on data driven methodologies results to enhance the company efficiency
  • Provide the needed technical advice regarding the used modeling , frame work, business process standards
Job Requirements
  • BBM Standard certification
  • Six-sigma certification (green/ /black belt)
  • ETOM certification (distilled)
  • OCEB knowledge (advanced level)
  • Visio Knowledge (advanced level)
  • ITIL Certification
  • Office knowledge excel, word, access, PowerPoint, Microsoft Project (advanced level)

About this Company

TE data is Egypt's largest IP based data communications carrier with a national network and a regional vision.

TE data S.A.E. was established late 2001 by Telecom Egypt (Incumbent Operator of Egypt) to act as its data communications and Internet arm.
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