IT Technical Support

Confidential Company - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
Travel Frequency:
Up to 25% travel
About the Job
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Support Company branches in all over Egypt via phone, remotely or visit if needed
  • Troubleshoot system and network problems, diagnosing and solving hardware or software
  • faults
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Visit company branches all over Egypt if needed
Job Requirements
  • MCSE, CCNA self-study or certificate is preferred
  • Strong troubleshooting and critical thinking skills
Industry: Insurance