Technical Support Consultant

HITS Technologies - Nasr City, Cairo

165
Applicants for
15 open positions
163
Seen
14
Shortlisted
143
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
15 open positions
Travel Frequency:
Minimal travel
About the Job

Primary Duties & Responsibilities:

  • Install, configure and system test a ready-made software.
  • Perform data analysis.
  • Troubleshoot implementation.
  • Communicate with clients and team leaders in a professional manner.
  • Maintain accurate and timely reporting of project activities.
  • Develop project documentation.
  • Manage day-to-day implementation activities.
  • Provide mentoring and support to department colleagues as necessary.
  • Provide pre-sales support as necessary.
  • Customer Support and Customer Training.

Working Conditions:

  • Fixed hours: from 09:00 AM to 05:00 PM.
  • Weekend: Friday & Saturday.
  • Work Location: Nasr City
Job Requirements

Education:

  • Degree in Engineering, Information Systems, computer science or related field.
  • Commerce Graduated – English Section or Arabic

Experience: 1 to 3 years of experience in a relevant field.

Preferable Skills:

  • Excellent command of the English language (written & spoken).
  • Ability to interact with clients both verbally and written; well organized and detail oriented; ability to multi-task; ability to manage stressful situations.
  • Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
  • Ability to troubleshoot and identify problems, follow directions, collect data, establish facts and draw valid conclusions.
About this Company

•Founded in 1998 as one of the pioneer software companies (ISV).
•Working in the field of Business Solutions, Cloud, ML, AI, IoT, Robotics, and Blockchain technologies.
•Existing in more than 50 Counties, Managing more than 1 million users
•One of the leaders... (More)

See all Careers and Jobs at HITS Technologies