Sales and PR Executive

B2C and B2B sales

• Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Maintaining and developing relationships with existing customers and potential clients in person and via telephone calls and emails, also by providing support, information, and guidance; and recommending new opportunities
• Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Preparing reports by collecting, analyzing, and summarizing information
• Organizing sales visits
• Demonstrating and presenting products
• Establishing new business
• Attending trade exhibitions, conferences and meetings
• Reviewing sales performance and Maintaining accurate records
• Negotiating contracts and packages and closing sales
• Aiming to achieve monthly or annual targets.
• Listening to customer requirements and present appropriately to make a sale
• Cold call to arrange meetings with potential customers to prospect for new business
• Respond to incoming email and phone enquiries
• Challenge any objections with a view to getting the customer to buy
• Advise on forthcoming product developments and discuss special promotions
• Outbound sales efforts to expand business opportunities and increase its customer base
• Respond to client requests for proposals (RFPs)
• Register all phone calls in terms of interest, contact information, etc. for the purposes of increasing KEMET data base.
• Schedule meetings with relevant suppliers to pitch collaboration opportunities and negotiate sponsors ships packages.

Public relation & Reputation management

• Manage and coordinate the day to day communication activities with the customers i.e. Facebook, Instagram, linkedIn, Website, E-mails, Phone calls, WhatsApp communication groups etc. (external)
• Give attention to after service feedback and recommendations (to get returners and referrals)
• Building a network with relevant industries to create internship, employment and training opportunities for KEMET alumni
• Search and propose on-ground activations and customer events, that KEMET should be part of,
• Organize on-ground activations and customer events.
• Maintain and Expand relations with journalists through formal and informal media activities to Increase visibility.

Research & Reporting

• Develop a competitive benchmark every Quarter to identify service improvements and new services
• Industry trends
• Competitors
• Digital media report (monthly)
• Social media
• Website activity
• Customer reporting of queries/day per month to evaluate customer interest and need
• Customer profile (profession, educational background, location, etc.)
• Any other responsibilities that may come up within his/her scope of work