Customer Care Coordinator
NXS -
Heliopolis, Cairo
Job Details
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Job Description
- Develop and coordinate healthcare programs
- Communicate between staff, patients and family
- Handle patient case management and education
- Recruit and train staff and create schedules
- Develop patient goals and monitor progress
- Maintain patient confidentiality and quality care
Job Requirements
- Proven work experience as a Care Coordinator or similar role
- Highly organized with a strong ability to manage different priorities
- Ability to work with others and use resources to problem solve
- Apply good judgment to fast-changing situations
- Strong customer service skills
- Effective verbal and written communication skills
- Medical assistant certification preferred
