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Medical Chronic Care (Customer S...

Yodawy
Mohandessin, Giza
Yodawy logo

Medical Chronic Care (Customer Service)

Yodawy
Mohandessin, Giza
Posted 20 days ago
126Applicants for6 open positions
  • 90Viewed
  • 15In Consideration
  • 106Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Provide quality, efficient and non-judgmental telephone customer service to patients.
  • Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
  • Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.

Job Requirements

  • Bachelor's degree in pharmacy.
  • 2 to 5 years experience.
  • Good in English & Arabic (Written, Spoken)
  • Very good computer skills.
  • Full-time job.

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