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Job Description
- Greet and welcome visitors, clients, and staff in a professional and courteous manner.
- Manage incoming phone calls, emails, and correspondence, directing inquiries to the appropriate departments.
- Maintain the front desk area, ensuring it is tidy, organized, and presentable at all times.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Assist with administrative tasks such as filing, data entry, and document management.
- Handle visitor registration, issue visitor badges, and maintain security protocols.
- Receive, sort, and distribute mail and packages to relevant recipients.
- Provide information about company services, policies, and procedures to visitors and callers.
- Support office management with inventory control and ordering office supplies.
- Collaborate with other departments to ensure seamless communication and workflow.
Job Requirements
- 3 to 5 years of proven experience in a front desk, receptionist, or administrative role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
- Ability to handle sensitive information with discretion and confidentiality.
- Strong interpersonal skills and a customer-oriented approach.
- Attention to detail and accuracy in all tasks.
- Ability to work independently and as part of a team in a fast-paced office environment.
- Flexibility to adapt to changing priorities and handle unexpected situations.
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