Customer Support Representative
Cairo, Egypt
Customer Support Representative
Cairo, EgyptPosted 8 hours ago1 open position
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Job Details
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Job Description
About Us:
We are a growing skincare brand focused on luxury, natural products. We’re looking for a professional and friendly Customer Service Representative to join our team and be the first point of contact with our customers.
Key Responsibilities:
- Handle customer inquiries via phone, WhatsApp, and social media.
- Record and process customer orders accurately.
- Follow up on orders and resolve any delivery issues.
- Maintain a professional and friendly tone in all communications.
- Handle complaints and returns according to company policy.
Job Requirements
- Requirements:
- Residing in or near Tagamoa.
- Previous customer service experience preferred.
- Strong communication skills in Arabic and English
- Proficiency with basic computer and WhatsApp Business tools
- Ability to work under pressure and handle multiple tasks.
- Working Hours:
- Full-time, 6 days/week (with one day off).
- Working hours: 10:00 AM – 6:00 PM.
- Benefits:
- Competitive salary (based on experience).
- Monthly performance bonus.
- Growth opportunities in a fast-expanding brand.
