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Customer Support Representative ...

Sutherland
New Cairo, Cairo
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Customer Support Representative English

New Cairo, Cairoposted 21 days ago
14Applicants for20 open positions
  • 8Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • This is a full-time on-site role located in Cairo, Egypt for a Customer Service Ambassador. The
  • Customer Service Ambassador will be responsible for handling customer inquiries, providing assistance and support, resolving issues, and ensuring customer satisfaction.
  • The role requires excellent communication skills and a commitment to delivering exceptional customer experiences.
  • Daily responsibilities include responding to customer queries, managing complaints, and working to improve the overall customer support process.

Job Requirements

  • Skills in Customer Satisfaction and Customer Experience
  • Excellent communication and interpersonal skills
  • Ability to handle customer complaints and provide appropriate solutions
  • Strong problem-solving and troubleshooting abilities
  • High level of empathy and commitment to customer satisfaction
  • Previous experience in a customer service role is a plus
  • Proficiency in relevant software applications and tools

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