Customer Support Representative ...
New Cairo, Cairo
Customer Support Representative English
New Cairo, Cairoposted 2 hours ago20 open positions
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Job Description
- This is a full-time on-site role located in Cairo, Egypt for a Customer Service Ambassador. The
- Customer Service Ambassador will be responsible for handling customer inquiries, providing assistance and support, resolving issues, and ensuring customer satisfaction.
- The role requires excellent communication skills and a commitment to delivering exceptional customer experiences.
- Daily responsibilities include responding to customer queries, managing complaints, and working to improve the overall customer support process.
Job Requirements
- Skills in Customer Satisfaction and Customer Experience
- Excellent communication and interpersonal skills
- Ability to handle customer complaints and provide appropriate solutions
- Strong problem-solving and troubleshooting abilities
- High level of empathy and commitment to customer satisfaction
- Previous experience in a customer service role is a plus
- Proficiency in relevant software applications and tools
