Operations Manager

KIMBO - Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
More than 10 years
Career Level:
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Revise and follow up on the quotations, Proposals, and contracts from travel specialists.
  • Motivates team members and assesses performance.
  • Customer service quality, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
  • Contact new suppliers to get contracted hotels and tourism services.
  • Handle clients' complaints and try to resolve it.
  • Submit a monthly report to the management with the performance of the team. Track the performance of the travel specialists and help them maintain their good standing
  • Develop and deliver reporting to support day-to-day operations
  • Handle training for new employees.
  • Solve daily operational problems
  • Revise suppliers' monthly statements and coordinate the payments with the accounting.
  • Organize daily workload for the tasks of all the operation team to help them get maximum. job requirements
  • responsibilities
  • Ensure that all workings are manufactured in a correct, cost-effective and timely manner in alignment with specifications and quality requirements
  • Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being
  • Purchase materials, plan inventory and ensure warehouse efficiency
  • Contribute to the achievement of the company’s strategic and operational objectives
Job Requirements
  • From 10 years of experience
  • Tourism background
  • Proven work experience as an operations manager
  • Adequate knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business and financial principles and practices
  • Working knowledge of budgets, forecasting and metrics
  • Basic IT skills (databases, MS Office etc)
  • Ability to effectively communicate with all levels of the organization
  • Leadership and organizational skills
About this Company

With an established past and a secure future, Ghrghar Group is quickly becoming a leader in several industries across the Middle East
,Ghrghar Group has been operating in the Middle East and Eurasia since 2002.
With several established companies in different... (More)

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