Deputy Operation Manager

Zikry-Pharmacies - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Job Type:
Full Time
Confidential, Incentive Scheme and Profit Share
Arabic, English
1 open position
About the Job
  • Ensuring that communication between pharmacy branches is ongoing and utilized to maintain an environment of continuous improvement.
  • Support the chain in production planning and making sure the business is adequately resourced.
  • Training of staff and managers to ensure that everyone is performing adequately in their role.
  • Providing a leadership support function to teams and motivating staff to achieve production goals.
  • Managing budgets and costs effectively in respect of the planning process.
  • Setting sales targets for branches.
  • Maximizing sales and profitability by different activities.
  • Acting as a liaison to senior management and board of directors to keep them up to date with shop floor matters.
  • Ensuring key performance indicators are in place and production targets are met.
  • Implementation of any new policies and procedures relating to the production process.
  • Introducing and managing in-house IT systems ensuring that they are fit for purpose.
  • Providing your team with a stimulating and supportive environment
  • Maintaining and increasing standards of customer service
  • Driving team performance
  • Controlling the training and development of your staff
  • Lead a team of branch managers towards effective collaboration and attainment of goals
  • Undertake sound financial management to ensure stores are profitable and stay within budget
  • Ensure compliance with company’s policies and operational guidelines
  • Deal with problems by providing creative and practical solutions
  • Evaluate performance using key metrics and address issues to improve it
  • Report to senior executives on progress and issues
Job Requirements
  • Bachelor’s Degree in Pharmacy.
  • Minimum 5 years of experience in the administrative field preferred working in pharmacy chain.
  • Degree in retail management, business, marketing, PMP or MBA.


  • Leading teams from different pharmacy branches to achieve organizational goals.
  • Ability to work well with others and create teams


  • Staying ahead of the game and ensuring that plans for the future are clearly labeled out for everyone to follow.
  • Decision-making ability and a sense of responsibility.
  • Excellent communication skills (both verbal & written) and interpersonal skills.
  • Ability to motivate.
  • A positive response to pressure.
  • Follow up skills.
  • Ability to work well with others.

Problem Solving

  • Adapting to the ever-changing environment and reacting quickly to meet challenges.
About this Company

Zikry Pharmacies was founded in 1948 by Dr. Sabry Zikry. Under the principle that “family comes first”, Dr. Sabry laid down the foundation for what is now more than 10 pharmacies in Greater Cairo. Zikry Pharmacies is one of the leaders in the Egyptian market due to its wide... (More)

See all Careers and Jobs at Zikry-Pharmacies
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