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Retail Telesales Supervisor

Pharma Overseas
Alexandria, Egypt
Pharma Overseas  logo

Retail Telesales Supervisor

Alexandria, EgyptPosted 2 months ago
26Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 1Not Selected

Job Details

Experience Needed:
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Job Description

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Keep records of calls and sales and note useful information

Job Requirements

  • Should be Graduated from Faculty of Pharmacy
  • Has a good Managerial & leadership Skills
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

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