IT Specialist
ILUJIS -
Maadi, Cairo
Job Details
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Job Description
System Maintenance and Troubleshooting:
- Installing, configuring, and maintaining computer systems, networks, and related hardware and software. Identifying and resolving technical issues efficiently and effectively.
Network Management:
- Managing and maintaining local area networks (LANs), wide area networks (WANs), and other data communication networks. Ensuring network performance and minimal interruptions.
Technical Support:
- Providing technical assistance to users, troubleshooting hardware and software problems, and offering guidance on best practices.
Security and Data Management:
- Implementing and maintaining data security measures, including user authorization and firewalls. Managing data backup and recovery procedures.
Hardware and Software Management:
- Installing and upgrading hardware and software components. Ensuring that all systems are up-to-date and secure.
Documentation:
- Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
Job Requirements
Education and Certifications:
- Degree: A Bachelor's degree in Computer Science, Information Technology, or a related field is often preferred.
- Certifications: Relevant certifications like CompTIA A+, Network+, Security+, Cisco certifications (CCNA, CCNP), Microsoft certifications (MCSA, MCSE), or cybersecurity certifications (CISSP, CEH) can significantly enhance your qualifications.
- Experience: 5-7 years of experience in a related IT role is often required.
Technical Skills:
- Operating Systems: Proficiency in Windows, macOS, and Linux operating systems.
- Networking: Knowledge of network protocols, firewalls, and security best practices.
- Hardware: Understanding of computer hardware components and troubleshooting.
- Software: Experience with various software applications, including Microsoft Office Suite, and specialized software relevant to the specific role.
- Cloud Computing: Familiarity with cloud platforms like AWS, Azure, or Google Cloud is becoming increasingly important.
- Databases: Knowledge of database management systems and database administration.
- Security: Understanding of cybersecurity principles and data privacy.
- Programming: Some roles may require knowledge of programming languages like Python, PowerShell, or Bash.
Soft Skills:
Problem-solving:
- Strong analytical and troubleshooting skills are essential for identifying and resolving technical issues.
Communication:
- Effective written and verbal communication skills are crucial for explaining technical information to both technical and non-technical users.
Customer Service:
- Providing excellent customer service and support to users is often a key part of the role.
Teamwork:
- The ability to work effectively as part of a team is important for collaborative projects.
Time Management:
- Managing multiple tasks and projects effectively is crucial for meeting deadlines.
Adaptability:
- The ability to adapt to new technologies and learn quickly is important in the ever-evolving field of IT.
