IT Specialist

Femex Egypt -
Sheraton, Cairo

Femex Egypt -
Sheraton, Cairoposted 21 days ago

219Applicants for1 open position

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Provide technical support and troubleshooting for hardware, software, and network-related issues across all company locations.
Install, configure, and maintain computer systems, servers, and network equipment to ensure optimal performance and security.
Monitor system performance, identify potential issues, and implement proactive solutions to minimize downtime.
Manage user accounts, permissions, and access controls in accordance with company policies.
Coordinate with external vendors and service providers for IT-related procurement, maintenance, and support.
Ensure data backup procedures are executed regularly and disaster recovery plans are up to date.
Support the integration of new technologies and systems to enhance business operations and customer experiences.
Document IT processes, configurations, and troubleshooting steps for future reference and compliance.
Maintain inventory of IT assets and ensure timely updates and upgrades as needed.
Provide training and guidance to staff on best practices for IT security, software usage, and data protection.

Bachelor’s degree in Information Technology, Computer Science, or a related field.
2-4 years of proven experience in IT support or systems administration roles.
Strong knowledge of Windows operating systems, as well as common office productivity software.
Experience with network administration, including routers, switches, and firewalls.
Familiarity with server management, virtualization, and cloud-based solutions.
Excellent problem-solving skills and the ability to work independently or as part of a team.
Strong communication skills to interact effectively with both technical and non-technical staff.
Attention to detail and a commitment to maintaining high standards of security and data integrity.