IT Specialist
Nasr City, Cairo
IT Specialist
Nasr City, CairoPosted 19 minutes ago6Applicants for1 open position
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Job Details
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Job Description
- Provide technical support and troubleshooting for hardware, software, and network issues to ensure smooth daily operations.
- Install, configure, and maintain IT systems, including servers, workstations, and network devices.
- Monitor system performance and proactively address potential issues to minimize downtime.
- Manage user accounts, permissions, and security protocols across digital platforms.
- Implement and maintain data backup and disaster recovery solutions.
- Collaborate with cross-functional teams to support technology-driven projects and initiatives.
- Ensure compliance with IT policies, procedures, and best practices.
- Document IT processes, configurations, and incident resolutions for knowledge sharing.
- Assist in evaluating and recommending new technologies to enhance operational efficiency.
- Provide remote support and training to end-users as needed.
Job Requirements
- 3-5 years of experience in IT support, systems administration, or a related field.
- Proven ability to troubleshoot and resolve hardware, software, and network issues.
- Experience with installation, configuration, and maintenance of IT infrastructure.
- Strong understanding of security protocols and user access management.
- Familiarity with backup, recovery, and disaster recovery planning.
- Excellent communication and interpersonal skills for remote and in-person support.
- Ability to work independently and collaboratively in a hybrid work environment.
- Strong organizational and documentation skills.
- Adaptability to evolving technologies and business needs.
- Commitment to maintaining high standards of service and confidentiality.
