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IT Specialist

Digital Car Egypt
Nasr City, Cairo
Digital Car Egypt  logo

IT Specialist

Nasr City, CairoPosted 19 minutes ago
6Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Provide technical support and troubleshooting for hardware, software, and network issues to ensure smooth daily operations.
  • Install, configure, and maintain IT systems, including servers, workstations, and network devices.
  • Monitor system performance and proactively address potential issues to minimize downtime.
  • Manage user accounts, permissions, and security protocols across digital platforms.
  • Implement and maintain data backup and disaster recovery solutions.
  • Collaborate with cross-functional teams to support technology-driven projects and initiatives.
  • Ensure compliance with IT policies, procedures, and best practices.
  • Document IT processes, configurations, and incident resolutions for knowledge sharing.
  • Assist in evaluating and recommending new technologies to enhance operational efficiency.
  • Provide remote support and training to end-users as needed.

Job Requirements

  • 3-5 years of experience in IT support, systems administration, or a related field.
  • Proven ability to troubleshoot and resolve hardware, software, and network issues.
  • Experience with installation, configuration, and maintenance of IT infrastructure.
  • Strong understanding of security protocols and user access management.
  • Familiarity with backup, recovery, and disaster recovery planning.
  • Excellent communication and interpersonal skills for remote and in-person support.
  • Ability to work independently and collaboratively in a hybrid work environment.
  • Strong organizational and documentation skills.
  • Adaptability to evolving technologies and business needs.
  • Commitment to maintaining high standards of service and confidentiality.

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