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Recruitment Supervisor (Contact Center)

Raya Customer Experience
Maadi, Cairo
Posted 3 years ago
112Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Ensuring all recruitment policies, procedures and techniques are adhered to and initiatively recommends improvements. 
  • Managing the selection and assessment process to ensure the quality of employees is sufficient and effective for the growth of RCX. 
  • Handling activities related to dealing with different sourcing channels (Recruitment Agencies, employment fairs, social media platforms, etc..,) 
  • Responsible for maintaining an active and organized pipeline of applications for various positions.
  • Reporting recruitment performance (such as: on time and quality of hiring) updates. 
  • Monitoring team performance to ensure meeting the benchmarks.
  • Auditing when and if required on recruitment team for ensuring compliance with COPC Standards. 
  • Follow up on daily basis the performance indicators and share the feedback to his team enclosed with the corrective and preventive actions recommended for enhancement. 
  • Encourage the team to create new sourcing channels and programs.

Job Requirements

  • 6 to 8 Years of Experience
  • Communication skill 
  • Negotiation Skill 
  • Relations Management 
  • English Language Proficiency 
  • Bachelor degree 

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