Customer Support Representative
TaskUs -
Sheikh Zayed, Giza
Job Details
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Job Description
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Job Requirements
Who should apply?
- Bilingual candidates (Spanish & English) with B2 level proficiency
- Open to graduates, undergraduates, dropouts, or those on a gap year
- Enthusiastic individuals looking for growth and international exposure
- Egyptians Only
- Cairo and Giza Residents
What's in it for you?
- Basic Salary: EGP 22,500
- Guaranteed KPIs Bonus (First 3 Months): EGP 5,000
- Total First 3-Months Package: EGP 27,500
- Transportation Provided (via meeting points)
- Work From Home Available After 3 Months
- No Previous Experience Required
- Start Date: May 29th
- Work Location: Skywalk, Sheikh Zayed
- Shifts: 24/7 Rotational
