Customer Service Representative
Job Details
Skills And Tools:
Job Description
****What You’ll Be Doing****
⭐ Providing helpful, accurate, and friendly support via phone and chat
⭐ Solving problems quickly, creatively, and with a smile
⭐ Becoming an expert on our products/services (don’t worry, we’ll train you!)
⭐ Collaborating with other departments to leave a lasting and positive impression
⭐ Hitting performance goals like response time and satisfaction scores — and maybe even breaking a few records!
Job Requirements
****What Makes You a Perfect Fit****
⭐ Fluent in two languages (Spanish + English) – You switch between them like a pro!
⭐ Excellent communicator – clear, kind and confident
⭐ Customer-first mindset – empathetic, patient, and solution-oriented
⭐ Quick thinker – able to troubleshoot and resolve issues on the spot
⭐ Flexible schedule – willing to work evenings or weekends if needed
⭐ Driven to exceed expectations – always aiming to deliver top-tier support
****Bonus Points If You Have****
⭐ Previous experience in customer support, call centers, etc.
⭐ You genuinely care about people and want to help
⭐ A good sense of humor — because happy teams = happy customers!
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