Customer Service Representative
Sheraton, Cairo
Customer Service Representative
Sheraton, CairoPosted 4 hours ago7Applicants for2 open positions
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Job Details
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Job Description
Responsibilities:
* Handle incoming calls, emails, and messages from customers
* Provide accurate information about products/services
* Resolve customer complaints with patience and professionalism
* Maintain records of customer interactions
* Collaborate with internal teams to ensure customer satisfaction
* Follow company policies and communication guidelines
Job Requirements
- * Strong communication and active listening skills
* Ability to multitask and manage time effectively
* Familiarity with CRM systems is a plus
* Previous experience in customer service is preferred
* Positive attitude and problem-solving mindset
