IT Specialist
Job Details
Skills And Tools:
Job Description
- Manage user accounts, permissions, and access controls within IT systems.
- Set up new user accounts, email configurations, and devices for team members.
- Install and update software applications, ensuring compatibility and data security.
- Monitor network traffic to identify and resolve connectivity issues.
- Configure servers, printers, and peripheral devices for company use.
- Perform routine maintenance and manage resources to optimize speed and reduce costs while maintaining efficiency.
- Respond to technical support tickets from employees or departments facing technical difficulties.
- Document IT processes, configurations, and troubleshooting guides for reference.
- Stay updated with emerging technologies and trends to recommend improvements.
Job Requirements
-BA Bachelor’s degree in Information Technology, Computer Science, or a related field.
-5-7 years of demonstrable experience as an IT specialist or in technical support, network administration, or a related role.
-Proficiency in operating systems Microsoft Windows and network technologies.
-Knowledge of network administration protocols, firewalls, and IT security best practices.
-Strong troubleshooting and problem-solving skills for hardware and software issues.
-Familiarity with IT help desk systems and ticketing tools.
-Relevant professional certifications, like CompTIA A+, Network+, Cisco Certified Network Associate (CCNA), or Microsoft Certified IT Professional (MCITP).
-Hands-on experience with virtualization technologies like Hyper-V.
-Working knowledge of engineering software and IT systems integration.
