Customer Service Sales Coordinator

Job Summary:

 We are looking for a proactive and detail-oriented Customer Service Sales Coordinator to streamline order processing and coordinate operations across various sales channels. The ideal candidate will possess excellent communication skills, hands-on expertise in SAP, and advanced proficiency in Microsoft Excel. Experience in the food or poultry industry is strongly preferred.

Key Responsibilities:

• Facilitate seamless coordination across all sales channels, including Direct Sales, Distributors, QSRs, and Online platforms.
• Oversee accurate and timely order entry, ensuring proper application of discounts, promotions, and related processes.
• Collaborate with sales teams to finalize and consolidate daily order plans within set timelines and procedures.
• Manage internal communications to align order production, quality checks, delivery schedules, vehicle planning, and loading operations with submitted forecasts.
• Monitor invoice statuses and secure necessary documentation or approvals.
• Prepare regular sales reports and data analytics to support management decisions.
• Foster strong relationships with customers and internal teams to enhance collaboration.
• Serve as the key point of contact between sales, production, logistics, quality, and finance teams to ensure efficient end-to-end order fulfillment.