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IT Administrator

Mohandessin, Giza
Posted 2 months ago
117Applicants for1 open position
  • 41Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Installing and configuring computer hardware, software, systems, networks, routers, DVRs, printers, networked copiers, and scanners.

  • Outlook (Creating accounts, rules, maintaining, and backups).
  • Graphics software (Photoshop, illustrator, AutoCAD ...)
  • Monitoring and maintaining computer systems and networks.
  • Ensure systems are kept up to date with patches and antivirus updates.
  • Monitor and check backups and backup routines to provide security of the data held.
  • Troubleshoot and resolve all technical problems related to network issues (LAN & WLAN) even over WAN.
  • Troubleshoot and resolve all technical problems related to internet connections.
  • Follow up with ISP for Network connectivity for all our sites to ensure network availability on 24/7 basis
  • Responding in a timely manner to service issues and requests.
  • Follow up with customers to ensure issue has been resolved.
  • Running reports to analyze common complaints and problems
  • Work with Active Directory to build user network profiles, reset passwords, unlock accounts, etc.
  • Follow standard help desk procedures in addition to logging all help desk interactions.
  • Responsible for ensuring the smooth day-to-day running of the IT Service Desk.

Job Requirements

  • Bachelor’s Degree in Information Technology, Computer Science or related field required
  • Good understanding of computer systems, mobile devices and other tech products
  • Good knowledge of internet security and data privacy principles
  • Excellent IT, communication, leadership and management skills
  • Ability to fill multiple roles simultaneously
  • Proficiency in English
  • Outstanding organizational and time-management skills
  • End user-oriented and cool-tempered
  • Problem-solving skills

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JobsInstallation/Maintenance/RepairIT Administrator