Administration Specialist

We are seeking a highly organized and detail-oriented Administration Specialist with expertise in the tourism and travel industry to join our team. The ideal candidate will have a strong understanding of administrative procedures, travel arrangements, and customer service principles. They will be responsible for providing comprehensive administrative support to our team, ensuring smooth operations and maintaining a high level of employee's satisfaction.

• Manage and maintain travel arrangements, including booking flights, hotels, and transportation, for clients and staff
• Coordinate travel documents, visas, and insurance requirements
• Maintain and update client records and databases
• Handle employees' inquiries and complaints in a prompt and professional manner
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Monitor costs and expenses to assist in budget preparation
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments