Sales & Operations Executive
Gomrok, Alexandria
Sales & Operations Executive
Gomrok, Alexandriaposted 2 days ago1 open position
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Job Description
- Identify and pursue new business opportunities in freight forwarding and logistics services.
- Prepare and present competitive freight quotations based on customer requirements.
- Negotiate and close deals with customers to maximize profitability
- Work closely with the marketing team to align operations with promotional campaigns.
Coordinate with shipping lines, freight agents, and international partners for smooth execution of import/export shipments. - Track and provide regular shipment status updates to customers.
- Prepare and verify shipping documents (invoices, packing lists, certificates of origin, bills of lading).
- Oversee daily freight forwarding operations, ensuring timely delivery and cost efficiency.
- Ensure full compliance with customs clearance procedures, import/export laws, and trade regulations.
- Collaborate with customs brokers and clearance teams to avoid delays and penalties.
Train and mentor Sales & Operations Officers to enhance productivity. - Monitor team performance using KPIs for logistics and freight operations.
- Oversee department workflow and maintain high service standards.
- Update and maintain logistics pricing and freight rates on the company platform.
- Monitor and optimize the ERP system to ensure data accuracy.
- Prepare sales and operations reports for management review.
Job Requirements
- Strong knowledge of freight forwarding, logistics, and international trade regulations.
- Proven ability to negotiate with customers, agents, and shipping lines.
- Excellent leadership and team management skills.
- Strong analytical and reporting abilities.
- Strong communication and customer relationship management skills.
- Ability to multitask, prioritize, and deliver results under pressure.
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
- 5+ years of experience in freight forwarding or logistics, including at least 2 years in a supervisory/management role.
- Experience with digital freight solutions and ERP systems (Odoo is a plus).
