Call Center Agent
Heliopolis, Cairo
Call Center Agent
Heliopolis, CairoPosted 11 hours ago18Applicants for1 open position
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Job Details
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Job Description
- A Call Center Agent, or Representative, handles customer interactions via phone, email, or chat.
- Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services.
- They also manage complaints, escalate issues, and maintain customer records
Job Requirements
- Strong communication and interpersonal skills
- Ability to handle phone calls professionally
- Organized and detail-oriented
- Customer-focused with a positive attitude
