call Center Agent

• Previous experience in a call center or customer service role is preferred
• Strong communication skills, both written and verbal
• Proficient in English;Spanish guarantees higher salary
• Basic computer literacy, including working knowledge of MS Office
• Familiarity with telephone systems and call center software
• Ability to handle high call volumes and work in a fast-paced environment
• Strong problem-solving and conflict-resolution skills
• Customer-focused attitude with a professional and friendly demeanor
• Ability to work well in a team setting
• Flexibility to work in shifts, including evenings, weekends, and holidays if required
• High school diploma or equivalent