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Job Description
- Analyzing business structures, procedures, processes, and the utilization of resources.
- Designing and implementing a variety of developmental initiatives, action plans, programs, and training materials.
- Develop and implement processes, programs and systems in support of talent management strategy ensuring superior customer experience, effectiveness, and efficiency. This includes understanding needs of stakeholders to define requirements and deliverables, develop and manage project plans and schedules, and manage change associated with new processes and programs.
- Facilitating targeted skills development initiatives.
- Leading business optimization initiatives by conducting individual or group training sessions for personnel.
- Contributing to the restructuring of departments to increase efficiency and align activities with business objectives.
- Optimizing personnel utilization by increasing cross-functionality and interdepartmental cooperation.
- Measuring the impact of interventions on staff performance, efficiency, employee retention, and job satisfaction.
- Advising executives and senior managers and recommending efficient and cost-effective solutions for identified challenges.
- Documenting processes and presenting progress reports.
Job Requirements
- A minimum of 3 years experience in a similar role.
- Expert level in English and Arabic language is mandatory.
- Extensive knowledge of skills development and capacity-building strategies.
- Advanced proficiency in office and business administration software.
- Exceptional interpersonal, as well as written and verbal communication skills.
- Excellent leadership and collaboration skills.
- Superb analytical and time-management skills.
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